Contact Us

Last Updated: June 3, 2026

Have a question about a specific RC chassis compatibility, need help finding a replacement part number, or tracking an order? The team at Apex RC is ready to get you back on the track. Reach out to our technical support and customer service desk through any of the channels below.

---

1. Customer Support Channels

• Email Support: sales@apexrc.shop
  We respond to all technical inquiries, stock checks, and order updates within 24 business hours.
• Phone Support: +1 (432) 256-9541
  Available Monday through Friday, 9:00 AM to 5:00 PM Mountain Standard Time (MST).

2. Corporate Headquarters & Mailing Address

For official corporate correspondence, authorized returns (with an active RMA number), or legal notices, please direct mail to our registered business location:

Apex RC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

3. Frequently Asked Technical Questions Before Reaching Out

• Looking for replacement parts? To ensure precision pairing, please check the original manufacturer exploded view sheet for your specific model chassis before emailing, or include your vehicle model number in your message so we can verify fitment quickly.
• Tracking a package? Automated tracking links are dispatched to your email the moment a label is generated. If your cart included LiPo batteries or nitro fuel, please note that your delivery automatically routes via ground transportation due to federal safety regulations, which may add 2–4 transit days.
• Modifying an open order? Because our warehouse processes orders dynamically, address changes or item cancellations must be submitted via email within 30 minutes of order placement.

4. Send Us a Message Directly

Submit Message